I believe in clear and fair policies so everyone knows where they stand.
Privacy Policy
Last updated: 1st March 2026
At The Dog Walking Business Mentor (Nathan Dunleavy), your privacy is important to me. This policy explains how I collect, use, and protect your personal information when you use my website or services.
Information I Collect
– Name and email address when you subscribe to my newsletter or download a free resource.
– Information you provide when enquiring about mentoring services.
– Website usage data collected via cookies (see below).
How I Use Your Information
– To send you the free resources you request.
– To send helpful emails, updates, and mentoring offers (you can unsubscribe anytime).
– To improve my website and services.
Sharing Your Information
I will never sell, rent, or trade your personal data with other companies. I may share limited
information with trusted third-party service providers (e.g. MailerLite for email delivery, Stripe for payments) who help me run my business.
Cookies
This website uses cookies to provide you with a better experience and to track usage (via Google Analytics). You can disable cookies in your browser at any time.
Your Rights
Under GDPR, you have the right to:
– Access the data I hold about you.
– Request corrections or deletion.
– Withdraw consent to marketing at any time.
– Lodge a complaint with the ICO (UK).
To exercise your rights, contact me at: hello@dogwalkingmentor.co.uk
Terms & Conditions
Last updated: 1st March 2026
By using this website (dogwalkingmentor.co.uk) you agree to the following terms:
– All content on this site is owned by Nathan Dunleavy (The Dog Walking Business Mentor) unless otherwise stated. You may not reproduce or distribute any content without permission.
– Free resources (such as checklists or guides) are for personal use only. They may not be sold, shared, or published elsewhere.
– Mentoring services are subject to separate agreements provided at the time of booking.
– While I aim to ensure all information is accurate and up to date, I make no guarantees and accept no liability for errors or omissions.
– This website may contain links to third-party websites. I am not responsible for the content or privacy practices of these external sites.
– These terms are governed by UK law.
If you have questions, contact me at: hello@dogwalkingmentor.co.uk
Digital Products & Online Programmes Policy
Last updated: 1st March 2026
This policy applies to digital products, online programmes, recorded webinars, downloadable resources and other digital materials offered through this website by Nathan Dunleavy ~ Founder/Director of The Dog Walking Business Mentor Ltd. and The Pet Business Wellbeing Mentor Ltd.
Delivery of Digital Products
Digital products and online programmes are delivered electronically. Access to programme materials, downloads or recordings may be provided immediately after purchase via email, a secure platform, or another digital delivery method.
It is the customer’s responsibility to ensure that the email address provided at checkout is correct and that they are able to access digital content using an appropriate device and internet connection.
Waiver of 14-Day Cooling Off Period
Under the Consumer Contracts Regulations 2013, customers normally have a 14-day right to cancel purchases made online.
However, when purchasing digital content that is made available immediately, customers may be asked to consent to immediate access and acknowledge that doing so waives their right to cancel within the 14-day cooling-off period.
This consent will normally be confirmed during the checkout process.
Refunds for Digital Products
Due to the nature of digital products and instant access to materials, refunds are not available once access to the digital content has been granted, unless the product is faulty or not delivered as described.
Intellectual Property
All digital products, programme materials, downloads, recordings and resources remain the intellectual property of Nathan Dunleavy.
Customers may not copy, reproduce, distribute, share or resell any materials without prior written permission.
Changes to Digital Content
From time to time digital products or programmes may be updated, improved or adjusted to ensure they remain accurate and relevant.
Any updates will not materially reduce the value of the product purchased.
Refund & Cancellation Policy
Last updated: 1st March 2026
This policy applies to services and products offered by Nathan Dunleavy ~ Founder/Director of The Dog Walking Business Mentor Ltd. and The Pet Business Wellbeing Mentor Ltd.
1:1 Mentoring Sessions
Rescheduling
If a client needs to reschedule a mentoring session, at least 48 hours’ notice should be provided where possible.
Sessions cancelled with sufficient notice may be rescheduled to another mutually agreed time.
Late Cancellations
Sessions cancelled with less than 48 hours’ notice may be forfeited at the discretion of Nathan Dunleavy, unless exceptional circumstances apply.
Refunds
Refunds are generally not provided for completed mentoring sessions. If a client has purchased a package of sessions and wishes to discontinue, this will be reviewed on a case-by-case basis.
Any refund offered will normally be based on the remaining unused sessions.
Online Programmes
Online programmes may include live sessions, recorded materials, workbooks or other digital resources.
Due to the nature of digital access and programme delivery, refunds are generally not available once programme access has been granted.
If a programme includes live sessions and a participant is unable to attend, recordings may be provided where available.
Digital Products
Digital products such as downloadable resources, recorded webinars or online materials are non-refundable once access has been granted, unless the product is faulty or not delivered as described.
Exceptional Circumstances
In certain situations, Nathan Dunleavy may offer alternative solutions such as rescheduling, partial refunds, or future credits at his discretion.
Consumer Rights
Nothing in this policy affects your statutory consumer rights under UK law.
Pet Pro Wellbeing Reset – Programme Terms & Conditions
Last updated: 1st March 2026
These terms apply to participation in The Pet Pro Wellbeing Reset programme, delivered by Nathan Dunleavy under The Pet Business Wellbeing Mentor Ltd.
By enrolling in the programme, you confirm that you agree to these terms.
Programme Overview
The Pet Pro Wellbeing Reset is designed to support pet professionals in improving their business wellbeing, clarity, and sustainability through guided support, training and reflection.
The programme may include a combination of:
• live sessions
• recorded content
• downloadable materials
• reflective exercises or resources
Programme content may evolve over time as the programme develops.
Programme Access
Access to programme materials may be delivered through an online platform, email or other digital format.
Participants are responsible for ensuring they have appropriate internet access and technology to participate.
Programme access may be provided immediately after purchase.
Personal Responsibility
The programme is designed to provide guidance, reflection and support.
Participants remain responsible for their own decisions, actions and business outcomes.
Results will vary depending on individual circumstances and implementation.
Behaviour and Respectful Participation
Participants are expected to engage respectfully within the programme environment.
Harassment, discrimination, or behaviour that negatively impacts other participants may result in removal from the programme without refund.
Intellectual Property
All programme materials, recordings, resources and training content remain the intellectual property of Nathan Dunleavy.
Materials may not be copied, shared, distributed or reproduced without permission.
Refunds
Due to the nature of digital programme delivery and immediate access to materials, refunds are not normally available once programme access has been granted.
Refund requests may be considered in exceptional circumstances at the discretion of Nathan Dunleavy.
Programme Changes
From time to time programme content, structure or delivery format may be adjusted to improve participant experience or reflect updated knowledge.
Such changes will not materially reduce the value of the programme.
Limitation of Liability
The programme is intended for educational and wellbeing support purposes.
It does not constitute medical, legal, financial or psychological advice.
Participants should seek appropriate professional advice where required.